It would be easy to think that carpeting is carpeting, and flooring is flooring. It would be easy, but it would be wrong. That’s why milliCare Commercial floor cleaning franchise owners are never really out of school when it comes to keeping tabs on their rapidly evolving industry.
“Carpet is not made the same way it was a few years ago, and there are always new types of vinyl and composite flooring being released, even elements like poured cork,” says Bill Helton, Director of Franchise Development. “That’s why we dedicate significant resources to training new franchise owners about the floor-manufacturing industry, as well as have ongoing workshops and webinars for our current owners.”
That expertise helps milliCare franchise owners become experts not just in commercial floor cleaning, but also in its manufacture. Then, when they meet with existing and potential clients, they are able to speak knowledgeably about the floor surface itself, as well as the best way to care for it.
“Anybody can go in and provide a price for cleaning, renovation or protection services,” Helton says. “A milliCare commercial cleaning franchise owner can also talk about the type of floor that’s in the facility, how it’s made, the unique challenges of caring for it and so forth. That creates a level of trust between the building owner and franchise owner that helps start or deepen a business relationship.”
Evolving to stay on top of industry changes also means that milliCare’s R&D team can work on new cleaning formulas, as well as lighter, more cost-efficient equipment, to get the job done.
“We track what’s going on with flooring, so we are not in a reactive position when something new hits the market,” Helton explains. “Our goal is to position every milliCare franchise as the best option for building owners for many reasons. Our training and support are all about helping franchise owners get, keep and grow their book of business.”
A milliCare Floor & Textile Care franchise is a business-to-business floor and textile maintenance company, with 70 locations in 29 states and six countries. Our parent company, Milliken & Co., holds more than 7,000 patents in flooring, textiles and floor cleaning — experience and tools milliCare leverages as we carve out a niche in the floor cleaning industry. Start-up costs start as low as $106,000 to $150,000, making the potential for high returns remarkable.