milliCare Owners Benefit From Expanded Services

An interconnected suite of services allows for upselling and revenue generation on every job visit for both new and existing clients

Clients rely on milliCare commercial floor cleaning franchise owners and their skilled technicians for timely, high-quality services. They come to milliCare thanks to a reputation for the best cleaning, most certainly, and once onboard they are pleased to discover a host of other capabilities.

milliCare owners benefit from expanded services, often leading to more work per job site, resulting in a higher ticket total and a more solid relationship between the franchise owner and that client. It’s how milliCare is able to boost business and grow every opportunity, says Bill Helton, Director of Franchise Development. 

Seven core services milliCare owners offer to expand value and opportunity

“We have a suite of seven core services, where a client can mix and match what is best for their facility,” Helton explains. “Most are currently using a different vendor for carpet cleaning, tile and grout maintenance and overall floor maintenance. When they start working with milliCare (typically they start with carpet cleaning), they soon realize that we can do all that.”

What that means for clients is the convenience of a single trusted vendor for service. And for the franchise owner, it means more work at each job site, as well as the opportunity for that satisfied client to spread the word about all that milliCare can do. milliCare Owners benefit from expanded services.

R&D pipeline ensures continued service expansion

And because milliCare is always researching new flooring types, and then formulating the cleaning products to care for them, expansion is never an issue.

“If and when a client decides to upgrade their flooring to a totally different type of composite material or other surface, chances are milliCare will be ready,” Helton says. “We know that flooring isn’t a static industry, and so we work to ensure that our franchise owners are ready to secure lucrative contracts today as well as tomorrow."

A milliCare Floor & Textile Care franchise is a business-to-business floor and textile maintenance company, more than 50 locations in 29 states and six countries. Our parent company, Milliken & Co., holds more than 7,000 patents in flooring, textiles and floor cleaning — experience and tools milliCare leverages as we carve out a niche in the floor cleaning industry. Startup costs start as low as $110,000 to $150,000, making the potential for high returns remarkable. 

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