How “Prepare, Prevent & Clean” Earns Revenue
Proactive services coupled with ongoing maintenance create substantial
and predictable revenue streams alongside strong client relationships
Getting business is, understandably, the chief goal of anyone operating a commercial floor cleaning franchise. Where milliCare franchise owners stand out is not just in landing contracts but in keeping and growing that client base.
That’s because milliCare has created a suite of services that don’t just do one-off cleaning, but offer a “prepare, prevent and clean” suite of services that give commercial facility operators peace of mind while keeping a major investment looking its best.
Interconnected services allow for upselling
“The idea behind a three-tier service package is that it allows us to enter into a relationship with a facility no matter where it is in terms of age and condition,” explains Bill Helton, Director of Franchise Development. “A new building’s owners and operators are very focused on keeping things in good shape. An older structure’s maintenance team wants to stop any deterioration and prolong floor life. We meet them where they are.”
This also allows a milliCare commercial floor cleaning franchise owner to add other services, such as entryway protection, to give the client more value and also boost ticket totals and revenue for the current job — as well as future ones.
Turnkey provider = stronger client relationships
“By offering seven core services, which can be sold independently or as an ongoing package, milliCare creates a broad space for franchise owners to operate in,” Helton says. “They can turn back the clock in terms of damaged floors, add life to ones that are in good shape but aging, and protect new ones against whatever may come.”
And, he adds, “building operators already have a ton of vendors for everything from office supplies to HVAC maintenance. They really are happy when all their flooring-related needs can be handled by one company, and that’s a huge plus for milliCare right out of the gate when bids are being sought.”
Ranked 206 in Entrepreneur’s Franchise 500 list, milliCare Floor & Textile Care franchise
is a business-to-business floor and textile maintenance company, with 70 locations in 29 states and six countries. Our parent company, Milliken & Co., holds more than 7,000 patents in flooring, textiles and floor cleaning — experience and tools milliCare leverages as we carve out a niche in the floor cleaning industry. Startup costs are as low as $106,000 to $150,000, making the potential for high returns remarkable.